WanderingInDementia.com

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Prevention is better than cure

How does my beacon work?

Advantages & Limitations

Ethical Considerations

Private Users

Public Sector Providers

Cost and Ordering

Troubleshooting Guide

About Us

Frequently Asked Questions

View Demo

Terms and Conditions

Safe Walking Technology

Advantages and Limitations

Advantages

3 ways to see where the person is.

Simply phone the Alarm Call Centre who will check for you. The Alarm Call Centre operates 24 hours a day, 7 days a week, 365 days a year.
Log-on to www.wanderingindementia.com through a computer and make a tracking request.
Log-on to http://www.wanderingindementia.com/mobile/ through a "WAP enabled" mobile phone and make a tracking request. WAP-enabled mobiles can be set to access specially designed web-sites.This means that the location can be accessed anywhere by mobile phone.

Easy-to-use maps
With our step-by-step instructions logging-in to locate the patient couldn’t be easier. Our maps and aerial photograph views are very clear with an impressive zoom function. So, even when there are no roads to give a guide to location, natural features such as trees are visible to help you see the exact location.

Fail-safe
For areas with poor mobile-phone reception. When mobile-phone reception is poor, the location can be sent by SMS to the website.

The Geo-fence
Receive a text-message alert when the patient leaves an area you consider safe or enters an unsafe area.

Travelling Abroad
Use my beacon while on holiday abroad.

Returns Policy

Allows you to return my beacon with in seven days if it is rapidly apparent that it is not suitable. Shortly we hope to offer a new service where y ou can also buy & sell second-hand my beacon's through our User Group. Please call 0845 8900200 for more information regarding availability.

Limitations

Caregiver Support

my beacon relies on caregiver support to ensure it is charged-up and carried by the patient. A caregiver needs to be available to notice that the patient has become lost and arrange a search should this happen. A person with dementia may not realise they have become lost or are in a situation of risk. The patient’s location will only be tracked if the caregiver logs on (online or by calling the Alarm Call Centre) and requests the tracking function. However, if a caregiver is available to support its use, my beacon may offer much-needed freedom and assurance to both patient and caregiver. When might my beacon be useful?

Mobile-Phone Reception

When the mobile-phone reception is weak, it is possible to request my beacon reports its location back to the web-site using SMS (text messaging). This ensures the device can be used in areas of poor reception. However, it is more expensive. It costs on average 75p to send by SMS instead of just 1p for a typical series of 15 locations returned after a Track Now command is sent.

The GPS Signal

GPS tracking is dependent on being able to receive a satellite signal. Importantly, my beacon does not reliably work indoors. Other factors that can disrupt the GPS signal include being in a car, areas with very tall buildings, forests with tall trees and, rarely, adverse weather conditions.